Nov 24, 2024

Join Andy Cleff, Claudia Orozco-Gomez, Mike Cadell, and MG as they dive deep into the nuances of conflict in work settings.

Their conversation explores how to recognize different types of conflict, distinguish between healthy and unhealthy disagreement, and navigate cultural differences in global teams.

The panel share practical insights on creating effective working agreements, the importance of timing in addressing conflicts, and techniques for facilitating difficult conversations.

Whether you're a team coach uncomfortable with conflict or a leader managing remote, hybrid or colocated teams, this episode offers valuable strategies for turning bad conflict into constructive dialogue.

"Learn More" Links & Resources

• Lyssa Adkins - Different Levels of Conflict
• ORSC - 4 Team Toxins, 4 horsemen
  • https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
  • https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
  • https://helpingimprove.com/team-toxins/
• Clean feedback (evidence, inference, impact) & Clean questions (What would you like to have happen?) https://cleanlearning.co.uk/products/detail/from-contempt-to-curiosity
• Team Working agreement - including communication style and behaviors in conflict/disagreement
• Radical Candor
• Crucial Conversations
• Karpman Drama Triangle
• The Empowerment Dynamic (TED)
• No Ego by Cy Wakeman (Self-reflection)
• Kantor Four Player Model

About the Agile Uprising

• Closing tunes: "All Conflict All The Time" by The Taxpayers is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License.>
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